Inbox triage
Prioritise urgent enquiries, route correctly, and stop warm leads going cold.
Bad Gateway Software Studio
Practical AI for
local businesses.
We build assistants that remove repetitive admin, improve response quality, and keep you in control.
Setup from £299. Managed support from £149/month + setup.
Where we usually create value first
Booking + calendar
Remove scheduling ping-pong and automate reminders exactly how your team works.
Follow-up consistency
Keep quotes, trials, and callbacks moving without manual chasing every day.
Month one outcomes we target
Indicative targets. We validate against your real baseline once live.
Admin time reclaimed
8-15 hrs
monthly target from first workflow
Response speed
2-4x
faster first response on inbound
Follow-up coverage
95%+
fewer warm leads dropped
Case study: Tiny Debit
Tiny Debit gets hundreds of payout-related emails each month. This flow now runs end-to-end automatically.
Live workflow
- Incoming support emails are classified in seconds
- Cancellation intent auto-triggers Stripe subscription cancellation
- Customer gets an immediate confirmation email
- Daily summary tracks joins vs churn
Result: faster responses, near-zero manual admin, and customers who feel looked after immediately.
Pricing
Starter setup
From £299
- 1 core workflow
- Inbox or booking automation
- Handover and training
Growth setup
From £599
- Multiple workflows
- Custom routing + safeguards
- Reporting + refinements
Managed care
From £149/mo + setup
- Ongoing optimisation
- Monitoring + maintenance
- No lock-in, cancel anytime
Local, face-to-face, no lock-in
We are Glasgow-based and happy to meet in person. If you do not see value quickly, pause or cancel.